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Frequently Asked Questions
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It depends on where you are. Orders processed here will take 3-5 business days to arrive.
Because we believe in being kind to animals, the land, and our pets. Wildkind reflects our zero-waste philosophy: we honour every animal by using a sustainable nose-to-tail approach, repurposing high-quality proteins that might otherwise go to waste.
For your little adventurer, we recommend starting with softer treats that are gentle on tiny teeth and tummies.
All our proteins are proudly sourced from Western Australia. Most come from the pristine Great Southern region, with camel ethically harvested from the Golden Outback. Everything is processed and packed in Albany, WA.
Located in the south of WA, it’s a stunning region with rugged coastlines, ancient mountain ranges, deep forests, and thriving farmland. Albany is its heart, a hub of agriculture including orchards, wineries, and also forestry, and fishing.
“Primal” refers to the first major cuts of meat from an animal like chuck, rib, and brisket in beef. It’s premium muscle meat no bones, no offal, no leftovers.
Its based on a dogs ancestral diet where a wild dog would eat the "pluck" of an animal first as this is the most nutritious part of the animal. 80% primal meat, 10% bone, 10% pluck(trachea,heart,liver,lungs).Primal meat is the first cut of meat and is the premium meat.
No way. Just 100% air-dried protein. No grains, no preservatives, no nonsense :)
Yes we guarantee it is free from Indospicine.
Indospicine is a naturally occurring amino acid found in some arid plants. Dogs are particularly sensitive to indospicine when it is consumed in meat products from grazing animals containing this naturally acquired plant toxin.
Our camel comes from regions where these plants don’t grow. Additionally, every batch is lab-tested in Queensland to guarantee it’s indospicine-free.
Treats are for special moments... not full meals. Feed in moderation, taking into account your dog’s size, activity level, and dietary needs. Always provide fresh water.
Yes, the smell is strong because it's 100% real meat scent, concentrated. This is a sign of quality and a major advantage for convincing picky eaters.
Wildkind guarantees ingredient safety through strict Australian sourcing and natural air-drying, which requires no artificial preservatives. By law, Australian livestock are raised without added hormones or routine antibiotics, ensuring the meat in your pet's treats is pure, natural, and safe from these additives.
It can last 4 to 6 weeks after opening. While the drying process removes moisture and makes them shelf-stable, opening the bag exposes the treats to Hong Kong's humid air, which can cause them to absorb moisture and lose their crispness over time. Keep the bag tightly sealed, store it in cool, dry place and consider using a clip or transferring them to an airtight container.
You can contact us through our contact page! We will be happy to assist you.